Email to Fax Not Working

Troubleshooting

Issue: Email to Fax Not Working

1. Verify Email: Ensure the email address is registered and verified in Forcura.
2. Check Attachments: Confirm that the attached documents are in supported formats.

Correction Steps:

• Resend Email: Retry sending the fax after verifying all details.
• Contact Support: If issues persist, contact Forcura support for further assistance.

Issue: Fax Not Received

1. Correct Fax Number: Double-check that the fax number was entered correctly.
2. Monitor Status: Check the fax status in Forcura to verify if it was sent successfully.

Correction Steps:

• Retry Sending: Resend the email with the correct fax number.
• Check Logs: Review fax logs for any error messages.