Duplicate Faxes

Duplicate Faxes

If you are receiving duplicate faxes:

1. Check Sender’s Settings: Ensure the sender’s fax settings are not causing multiple transmissions.
2. Inspect Forcura Logs: Look at Forcura’s fax logs to identify where the duplication is occurring.

Correction Steps:

• Notify Sender: Ask the sender to ensure their fax machine is set correctly to avoid multiple sends.
• Review Configurations: Check your Forcura settings to confirm they are not causing duplicates.