Duplicate Patient Records FAQs

FAQs

Q: What happens to the secondary record post-merge?

• The secondary record is archived and its data is integrated into the primary record. It can no longer be accessed separately.

Q: Can I undo a merge?

• Merges are typically irreversible. Ensure accuracy before finalizing. Contact support if an incorrect merge needs addressing.

Q: Can all users merge records?

• Merging records usually requires administrative privileges. Confirm your permissions with your system administrator.

Need Additional Help?

If you require further assistance with merging patient records, please contact the Forcura support team:

• Email: [e-mail]
• Live Chat: Available on the Forcura website

Support Hours: Monday-Friday, 9 AM - 5 PM EST