Reactivating a User

Reactivating a User in Forcura

Overview

Reactivating a user in Forcura is a straightforward process that allows administrators to restore access for users who have been previously deactivated. Whether the user was temporarily deactivated due to a leave of absence or by mistake, you can quickly reactivate their account and settings. This guide will provide a step-by-step procedure on how to reactivate a user.

Why You Might Need to Reactivate a User

1. Users Returning from Leave: Employees who were on temporary leave need to be reintegrated into the system.
2. Accidental Deactivation: Users who were mistakenly deactivated need their access restored.
3. Role Changes: Users who have moved to a different role or department and require account reactivation.

Prerequisites

• You must have administrator privileges to reactivate users.
• Ensure you have the correct user details (name, email) for reactivation.

Step-by-Step Guide to Reactivating a User

Step 1: Log in to Forcura

1. Navigate to Forcura: Open your web browser and go to the Forcura Login Page.
2. Log in with Administrator Credentials: Enter your email and password. If two-factor authentication is enabled, complete the additional authentication step.

Step 2: Access User Management

1. Go to Settings: Once logged in, locate the 'Settings' icon on the dashboard. Click on it to proceed.
2. Navigate to User Management: In the Settings menu, click on 'User Management'. This section contains all the tools you need to manage user accounts.

Step 3: Find the Deactivated User

1. Filter Users: In the User Management section, use the available filters to show deactivated users. This can typically be done by selecting 'Deactivated' from the status drop-down menu.
2. Search for a User: If you know the specific user, you can use the search bar to enter their name or email address for quicker access.

Step 4: Reactivate the User

1. Select the User: Click on the name or email of the user you wish to reactivate. This will open the user's details page.
2. Reactivate Account: On the user's detail page, locate and click the 'Reactivate' button. This will enable the user’s account and restore their access to Forcura.

Step 5: Verify User Details

1. Review User Information: Ensure that all the user details, including roles and permissions, are accurate. Update any information if necessary before the user begins accessing the system again.
2. Confirm Changes: Click 'Save' to apply any updates made to the user’s account.

Post-Reactivation Steps

1. Notify the User: It’s a good practice to inform the reactivated user about the change. You may send them an email informing them that their access has been restored. 2. Verify User Login: Ask the user to log in and check if they can access their account without any issues. 3. Monitor Initial Usage: Briefly monitor the reactivated user's activity to ensure there are no access issues or permission problems.