Updating Shipping Address

How to Update Your Shipping Address

If you need to update the shipping address for an order, follow these steps to ensure the address is changed correctly:

1. Log In to Your Account: Access your account by logging in with your email and password on our website or app.
2. Navigate to Order History: Once logged in, go to the 'Order History' or 'My Orders' section, usually found in the menu or under your profile icon.
3. Select the Order: Find the order for which you need to update the shipping address. Click on the order number or 'View Details' link.
4. Check Order Status: Ensure that the order status is still 'Processing' or 'Pending.' Orders that have already been shipped cannot have their shipping address updated.
5. Initiate Address Change: If the order is eligible for an address change, you will see an 'Edit Shipping Address' button. Click on it to start the address update process.
6. Enter New Address: Fill in the new shipping address details, including street address, city, state, postal code, and country.
7. Save Changes: Click on the 'Save' or 'Update Address' button to apply the changes to your order.
8. Confirm Update: You will receive a confirmation email or notification indicating that your shipping address has been successfully updated.
9. Review Updated Address: Go back to the order details page to ensure that the new shipping address is correctly listed.

If you encounter any issues or need further assistance with updating your shipping address, please contact our support team.